Are Online Labs Taking
Away Your Patients?
Labs like Tata 1mg or Healthians offer home collection and steal your local patients. Start offering home collection in your own locality — samples come to YOUR lab.
Partner with Care At Door to add home sample collection to your lab without building a new app or delivery team. Your phlebotomists collect, your lab processes, and reports go out under your brand.
Online labs are taking away your local patients by offering home collection. Fight back by partnering with us — same service, your lab, your brand.
How Lab Collection Works
Simple 4-step process to start home collection.
Get 1-2 Phlebotomists
You only need trained sample collection staff ready to go.
Receive Bookings
Care At Door assigns nearby home collection bookings to your team.
Process in Your Lab
Samples come back to your own laboratory for processing.
Auto-Generate Reports
Reports generated through SmartCarePlus and shared with patients.
Mandatory Requirements
Quality standards every partner lab must meet.
SmartCarePlus Lab Software integration is mandatory.
Analyzer integration with SmartCarePlus for automated reporting is mandatory.
Barcode-based sample management is mandatory.
At least 90% of investigations should be analyzer-based. Manual microscopy only where clinically necessary.
Your Identity, Always Protected
We never hide who processed the investigation.
Your Brand Stays Visible
Your laboratory name, address and branding remain on every patient report.
- Lab name on all reports
- Patients know your lab
- Direct future visits possible
- Full brand visibility
Quality Standards
We partner only with labs committed to accuracy and consistency.
- Internal quality control
- NABL readiness (recommended)
- Trained staff required
- Standardized workflows
Tests You Can Offer via Home Collection
All common pathology and biochemistry tests are supported.
Any test that requires a blood or urine sample can be offered through home collection.
Report Delivery via SmartCarePlus
Auto-generated digital reports delivered to patients with your lab branding.
Digital Reports on WhatsApp
Once you upload results, patients receive a branded PDF report on WhatsApp automatically. No manual follow-up needed.
Your Lab Name on Every Report
Reports carry your lab name, logo, and contact details. Patients know exactly who processed their investigation.
Earnings & Payouts
Transparent revenue model with no hidden fees.
You Set the Price
You decide the rate for each test. Care At Door charges a platform fee on top — your rate stays protected.
Weekly Settlement
All completed bookings are settled weekly to your bank account with a full breakdown of each collection.
Common Questions from Lab Partners
What diagnostic labs ask us before partnering.
Yes. You need 1-2 trained phlebotomists who can visit patient homes for sample collection in your area.
You provide your own sample collection kits and vacutainers as per your lab standards.
Bookings are assigned based on patient location and test type. You receive notifications for collections in your service area.
Yes. If you are unavailable for a particular slot, you can decline and it will be offered to another partner lab.
Ready to Fight Back Against Online Labs?
Start offering home sample collection in your locality. Your lab, your reports, your patients.
Apply Now