How It Works
Expert Healthcare is Only a Message Away
We've simplified home healthcare. From registration to recovery, experience a seamless journey designed for your comfort.
Your 12-Step Care Journey
Our detailed process ensures precision, safety, and reliability at every touchpoint.
Quick Registration
Message us on WhatsApp. Your phone number is recognized automatically—no passwords needed.
Create Patient Profile
Add name, age, and gender. You can manage multiple family members from a single account.
Add Your Location
Share your current location or enter an address. We serve home, office, and more.
Choose the Service
Select from nursing, diagnostics, injections, or elderly care with transparent pricing.
Select Patient
Choose exactly who the service is for so the provider knows the patient's context.
Schedule or Book
Book instantly for urgent needs or schedule a convenient time slot for later.
Provider Assignment
Our system matches your request with the best-skilled provider available in your area.
Provider Assigned
Receive verified provider details and an estimated arrival time immediately.
Payment Options
Pay securely online or choose 'Pay After Service' (Cash) with no hidden charges.
Track Your Provider
Stay informed with real-time location tracking as your professional heads to your home.
Service at Home
Get professional care following strict clinical hygiene and safety protocols.
Completion & Support
Get digital reports, an invoice, and a follow-up call to ensure everything is perfect.
Why WhatsApp?
The fastest way to manage your healthcare without the app fatigue.
Instant Booking
No account creation or passwords. Just start a chat and get help in minutes.
Live Tracking
Know exactly where your medical professional is and when they will arrive.
Digital Reports
Receive verified procedure reports and vitals directly in your WhatsApp chat window.
Common Questions
Clear answers to help you understand our care process better.
For 'Book Now' requests, we typically assign a provider within 15-30 minutes, with arrival times usually ranging from 60-90 minutes depending on your location.
While our WhatsApp booking is 24/7, home visits are scheduled between 6 AM and 10 PM. Emergency ambulance services, however, are available round the clock.
Our professionals carry a standard kit for the requested service (e.g., BP monitor, basic dressings). Any specific medications or single-use items like specialized catheters should be kept ready as per the doctor's advice.
You can pay securely via our online payment link sent to your WhatsApp after booking, or choose to pay cash directly to the provider after the service is completed.
Get Started with Care At Door Today
Experience the most convenient way to manage your family's health needs.