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Frequently Asked Questions

Everything you need to know about Care At Door. From booking your first service to understanding our safety protocols, pricing, and coverage areas — find quick answers below. Can't find what you're looking for? Chat with our care team on WhatsApp for immediate help.

General & Service Scope

Care At Door is a home healthcare platform that brings services like nursing, diagnostics, and elderly care directly to your home in Ghaziabad.

Our services are for elderly patients, those recovering from surgery, people with chronic illnesses, or anyone who prefers medical care at home without the stress of travel.

We currently serve Ghaziabad and are planning expansion across Delhi NCR by late 2026, followed by other tier-1 cities.

We offer nursing care, IV therapy, injections, vaccinations, X-ray at home, ambulance services, wound dressing, catheter care, oxygen therapy, physiotherapy, elderly care, and more.

Yes. Our ambulance service is available 24/7 across Ghaziabad. We offer Basic, Oxygen, and ALS/ICU ambulances for emergencies and patient transport.

Yes. We provide portable digital X-ray at home with trained radiology technicians. Reports are delivered on WhatsApp within hours.

We serve most areas including Indirapuram, Raj Nagar Extension, Crossing Republik, Vaishali, Wave City, Govindpuram, and more. Check availability on our Areas We Serve page.

Still have questions?

These are the most frequently asked questions from families who use our services. Our medical coordinators are available 24/7 on WhatsApp to help you with specific medical queries or booking assistance.